Privacy Policy

Effective Date: 08 April 2025

Last updated: 08 April 2025

At Yala South Africa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Full name

  • Email address

  • Phone number

  • Travel preferences or requests

  • Any other information you choose to provide when filling out a form or contacting us

We may also collect non-personal data such as browser type, IP address, and pages visited through analytics tools to help us improve our website and services.

2. How We Use Your Information

Your personal data is used to:

  • Respond to enquiries and provide customer support

  • Process and confirm bookings

  • Personalize your travel experience

  • Send relevant updates, offers, or travel tips (only if you opt in)

  • Improve our website functionality and user experience

We do not sell or share your personal information with third parties for marketing purposes.

3. How We Store and Protect Your Data

Your data is stored securely and is only accessible to authorized team members. We take appropriate measures to protect your information from unauthorized access, disclosure, or misuse.

However, no data transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

4. Third-Party Services

We may use trusted third-party tools and services (e.g. Google Analytics, contact form plugins) to enhance our website and operations. These services may collect data in accordance with their own privacy policies.

Any images or videos used on our website that are sourced from Pexels.com are used under the Pexels license.

5. Cookies

We may use cookies to improve your browsing experience. Cookies help us understand how visitors use our site and allow us to personalize content and remember preferences. You can disable cookies in your browser settings at any time.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask for corrections or updates to your information

  • Request that we delete your personal data (subject to any legal obligations)

  • Opt out of any marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the effective date updated accordingly.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

📧 Email: helloyalasouthafrica@gmail.com
📞 Phone: ‪+27 76 348 7537‬
🌍 Website: https://www.yalasouthafrica.com